TK
Thuli K
1 reviews | Active since May 2020
07 May 2020, 10:14
Unpaid Funeral Claim
Pathetic service! Especially from one particular agent Zakhele Vilakazi... His surname says it all. I'm so annoyed I submitted a funeral claim on the 28 April 2020 to date it hasn't been paid not even close to it being processed! During these difficult times he has made it even worse!
He clearly doesn't take his job serious so much for a Senior Administrator!!! When will I get the claim paid? What should it take for someone to do something!
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Old Mutual's replyOfficial
07 May 2020, 12:44Dear Thuli
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply07 May 2020, 12:44
Official
Dear Thuli
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management