PP
Peter P
1 reviews | Active since Jul 2022
30 Jan 2025, 15:07
Unpaid claim
I've had a stroke in 2018 the scan confirmed it and the Dr read the scan on his computer for me. Old Mutual then look for every excuse not to pay my claim. I need to get eye injections from that time. I am paying my premium each and every month. I just wanted to warm the people about Old Mutual.
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Old Mutual's replyOfficial
30 Jan 2025, 15:27Good day Peter,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Jan 2025, 15:27
Official
Good day Peter,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management