ZM
Zandile M
1 reviews | Active since Aug 2021
16 May 2025, 14:31
Unpaid claim
Worst experience ever, I submitted a claim two months later no payment I do not get any updates until I call them and even then I get incorrect information Old Mutual is unreliable
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Old Mutual's replyOfficial
16 May 2025, 15:12Good day Zandile,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 May 2025, 15:12
Official
Good day Zandile,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management