LV
Lindelwa V
1 reviews | Active since Jan 2026
17 Jan 2026, 07:16
Unpaid claim
Frustrated by the delay in processing a claim since the Demise of my partner who passed away 3yrs ago.
No sensitivity at all, poor communication, Extremely frustrating Experience.
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Replies (1)
Old Mutual's replyOfficial
17 Jan 2026, 09:41Good day Lindelwa, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Jan 2026, 09:41
Official
Good day Lindelwa, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management