TB
Thandi B
1 reviews | Active since Aug 2016
24 Mar 2026, 01:22
Unnecessary Delay in Investment Payout
I can see why they have such a low rating and terrible reviews . I just wish I saw all of these comments before deciding to invest my funds with them. I needed to withdraw all my investment funds and its taking me way longer than expected to payout (5-7 working days is ridiculous if you have an emergency!!). I have to beg and borrow money like a phara as if I don’t have funds sitting with you guys. Very angry and disappointed in the service I have received from this company. Judging by the comments looks like they are going broke too cos there is no reason why people should struggle this much to receive their rightful payouts. Moving my investment to Allan Grey now.
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Old Mutual's replyOfficial
24 Mar 2026, 07:32Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Mar 2026, 07:32
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management