MN
Mayenziwe N
1 reviews | Active since Mar 2014
04 Oct 2019, 12:45
Unknown dispute
I am responding to the sms I received regarding to my policy that says I have disputed the deduction of R286 for my plolicy 69285N***. That is not true. I did not do any dispute for transactions. I agreed that the money must be deducted on the 15 August since it was not debited on my persal in July.
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Replies (2)
Old Mutual's replyOfficial
04 Oct 2019, 13:13Dear Mayenziwe Nombela
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply04 Oct 2019, 13:13
Official
Dear Mayenziwe Nombela
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
MN
Mayenziwe N's updateReviewer Update
31 Dec 2019, 08:05I have made payments but till today I have never received any communication to say that the money has been received and if my policy is up to date. I would highly appreciate that kind of feedback please.
MN
Mayenziwe N's update31 Dec 2019, 08:05
Reviewer Update
I have made payments but till today I have never received any communication to say that the money has been received and if my policy is up to date. I would highly appreciate that kind of feedback please.