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Nombulelo N

1 reviews | Active since Oct 2018

14 Oct 2018, 17:56

UnhapUnhappy customer

I was at old mutual on the 17 Sept to transfer my late sister's shares to my name. I gave the all the documents. I got an email this month telling me I need to change the letter of authority and include the shares.Shy didn't they tell me that when I gave them all the documents.This matter is still not resolved.

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Replies (1)
Old Mutual
Old Mutual's reply15 Oct 2018, 11:32
Official
Hi Nombulelo

We're really sorry to hear of your experience and thank you for bringing this matter to our attention.

We will investigate and provide you with feedback.

Kind regards
Christian Cloete