PM
Portia M
1 reviews | Active since Feb 2022
21 Nov 2024, 07:19
unhappy with service I am reciving from your team
I have been trying to cancel the policy for my sister and her son and update the details they captured incorrect from 2020 ,I recived bad service and I am worried should anything happen to my family will the be able to cover But the repayment keep on increasing.Infact I want the to refund the premium they being taking for my sister from 2020 when i request to remove her from my policy
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
21 Nov 2024, 08:31Good day Portia M
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Nov 2024, 08:31
Official
Good day Portia M
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management