ZM
Zanele M
1 reviews | Active since Nov 2024
18 Sept 2025, 14:55
unhappy with old mutual
someone opened a funeral policy at old mutual and I went and canceled it,till today I haven't received my refund which I was told I will get in a week.im soo disappointed.
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Replies (1)
Old Mutual's replyOfficial
18 Sept 2025, 15:25Good Day Zanele M, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Sept 2025, 15:25
Official
Good Day Zanele M, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management