EN
Eunice N
1 reviews | Active since Jul 2020
07 Jul 2022, 11:39
Unhappy possible client
Horrible service .
I made a late claim to old mutual on the 12 of May using their email service to submit my documents but all I have received is an automated massage and an SMS to call an accountant who does not respond to my email and phone call . its now July with nothing to show .calling their customer care line is being sent from pillar to post with no help . can Scot contact me
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Replies (1)
Old Mutual's replyOfficial
07 Jul 2022, 11:47Good day Eunice
We received you review of 7 July 2022.
We apologise for your service experience. We will investigate this matter and contact you to resolve. We may contact you should we require any additional information.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
We received you review of 7 July 2022.
We apologise for your service experience. We will investigate this matter and contact you to resolve. We may contact you should we require any additional information.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply07 Jul 2022, 11:47
Official
Good day Eunice
We received you review of 7 July 2022.
We apologise for your service experience. We will investigate this matter and contact you to resolve. We may contact you should we require any additional information.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
We received you review of 7 July 2022.
We apologise for your service experience. We will investigate this matter and contact you to resolve. We may contact you should we require any additional information.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
Best regards,