UNHAPPY

We submitted death policy claim last year from August 2020 till today we haven't got paid by Old Mutual we went to different Branches they told us they don't know what holding our claim we must give them 2weeks. I called head office on 08-03-2021 the lady (Kabelo 11:37) who assisted me said there are documents that we haven't submitted but we submitted every documents were required she escalated the claim to her manager even said I must email those documents I did that but even today nothing from old mutual.