Unhappy Customer - depressed

Dear sir

First and foremost i have to apologise for complaining to you.i visited old mutual branch in maponya mall soweto to get a copy of my two investments -updated copies of my investments at old mutual.While i was there an employee of old mutual told me if i want to get my one third of my investment i can go an see a lady that is working with those type of policies.

The next day i proceeded to the same branch to apply for my one third which the lady explain that it is about R94000.00 i then told her that i really need money to enhance my bussiness.we then completed the forms.i then also app**** for the balance of the money and made a choice of which catogery of payment option do i prefer. for three weeks i went to the branch to find out how far my application was .I was told that it was at the revenue service to work out tax compliance.the process was dragging with the same excuses everytime.I then wrote a letter to the head office adressed to one of the managers for a response.I then recieved a response from the lady that was asked to help me at the branch telling me thatOld Mutual will not pay me out.This is after visiting the branch on may occasions and been given promises. Knowing that I was expecring money i made arrangements with some suppliers of my bussiness and stock was delivered. I am now so stressed and does not know what to do.I would please pray for your intervention as this situation is placing a great deal of pressure on me. If the branch only told me before then i could not have been in the situation i am in.I have been a loyal client of Old Mutual for the past 30 years. please also find the correspondence between myself and Old mutual.I do not want to bad mouth the organisation,hence me coming to you for help.

Regards

Herman Jeffrey Meyer. ********** 867.