jL
jeanette L
1 reviews | Active since Jan 2012
01 Dec 2025, 12:17
Unhappy Customer
It took Om 13 days to liquidate my investments which is shocking service , finally I had to call in to get it done (the gentlemen i called was helpful). Also the fees that they charge are ridiculous. All in all a very disappointing experience.
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Replies (1)
Old Mutual's replyOfficial
01 Dec 2025, 12:32Good day ,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply01 Dec 2025, 12:32
Official
Good day ,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management