CP
Candy P
1 reviews | Active since Mar 2024
15 Feb 2026, 03:27
unhappy customer
I was trying to save so I call them but now I have changed my mind, I want to cancel the plan, they ask for policy number which I have and signed letter, but I called them I never signed anything it was call trying to get ahold of them is pain, hopefully they cancel this thing now, case number CCCCR***9
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Old Mutual's replyOfficial
15 Feb 2026, 07:19Good day Candy P,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply15 Feb 2026, 07:19
Official
Good day Candy P,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management