Unhappy Customer

I find it really difficult to get hold of old mutual its really a nightmare , i have been trying to call the customer line and after holding for the longest time the phone just automatically hangs up. Old mutual please improve on their customer Care line. I was calling to enquire about my Retirement Anuity and Educational Plan as i need to make changes to the policies , my emial adress is *** please make contact with me cos i am failing to reach you.