NM
Nokuthula M
1 reviews | Active since Sept 2025
18 Sept 2025, 16:29
Unhappy client
Unhappy client with old mutual from 2012 until now as at 2025 to them have been lapsing all these years like how on earth it happened and don't know if I want cash back they say no can't have it because I'm not qualified for it for so long but I can't get cash back didn't understand how and why iam so very unhappy client to trust them with my credentials personal details.....feel like been working for them like paying them for what for ****ming me I only earn 3000 per month and paying 310 per month no guys how does old mutual do their business.
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Old Mutual's replyOfficial
18 Sept 2025, 16:52Good Day Nokuthula, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Sept 2025, 16:52
Official
Good Day Nokuthula, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management