HM
HOPE M

1 reviews | Active since Aug 2021

21 Feb 2024, 17:25

Unhappy beneficiary

I have never felt so angry as today. Oldmutual called to tell me as a beneficial my dad nominated i will get just a small portion. Since he passed away in 2021 in 2024. Old mutual call to open a wound i'm so trying to heal from. At this point i wish to stop the claim. Very unhappy with old mutual

0
Replies (7)
HM
HOPE M's update22 Feb 2024, 08:49
Reviewer Update
Dear Mr Delia Smit

Can you kinly advise of a turn around time. As the retirement fund claim is currently being processed?
HM
HOPE M's update22 Feb 2024, 16:42
Reviewer Update
Dear Mrs Delia Smit

I'm still unhappy with the feedback

*** | Customer: MrMahlatse Mawela Ref - [RMMRAD***]

Claim *** as it was logged in 2021 but there was no feedback back from oldmutual.

Oldmutual gives me feedback 2 years and 8 months after my father's death as a child of the deceased and the beneficiary of the policy that i qualify for less am not happy at all will never be happy with the biased decision. Would like to escalate the issue further



HM
HOPE M's update13 Mar 2024, 15:46
Reviewer Update
Good day

As i'm still waiting for feedback from oldmutual but there is no response, i said fellow up email but no feedback

Last reference number SARAFC***
HM
HOPE M's update08 Apr 2024, 09:28
Reviewer Update
The payout was distributed as per the scheme's wish not the deceased wish. Old Mutual is a ****. DO NOT RECOMMEND ANYONE TO DO BUSINESS WITH OLD MUTUAL
HM
HOPE M's update08 Apr 2024, 11:06
Reviewer Update
Hence i'm saying oldmutual paid out as per the company's wish not the deceased wish. Breakdown or no breakdowns provided i'm says i do not recommend anyone do to business with oldmutual.

Thank you for the response and continues feedback my issue was not resolved i made peace with it. I want nothing at all that connects me to oldmutual
HM
HOPE M's update08 Apr 2024, 11:09
Reviewer Update
Hence i'm saying oldmutual paid out as per the company's wish not the deceased wish. Breakdown or no breakdowns provided i'm says i do not recommend anyone do to business with oldmutual.

Thank you for the response and continues feedback my issue was not resolved i made peace with it. I want nothing at all that connects me to oldmutual
HM
HOPE M's update08 Apr 2024, 12:03
Reviewer Update
The matter was finished in the way oldmutual wanted it to be. My complaint was i'm not happy with the payout percentage as the nominated beneficiary.

I'm not happy with the scheme at all i will never be happy, matter was not resolved and will never be resolved so i thank hellopeter for the platform that allow us to review company like oldmutual. My rating for oldmutual will forever be a 0

Once more i thank you for your effort.