UNHAPPY!!!!!

I have no idea what to do anymore.<br> <br> After numerous phone calls and emails, I have gotten NO feedback from Old Mutual.<br> <br> I transferred from Standard Bank to Capitec in February 2015. On 10 Feb I received notification from Capitec that confirmation was sent to Old Mutual that my banking details have changed and that as from 1 March my debit orders should go off from the new account. <br> <br> Beginning of March everything went smoothly and all my debit orders went off from my new bank account, except for Old Mutual that never went off. I received an sms later stating that the debit order went off on my old account. I then started phoning around trying to change the details AGAIN, without success.<br> <br> I now have to pay R115-00 to Standard Bank as there were no funds in the old account and Old Mutual debited their amount.<br> <br> I am furious! I am not happy at all!!<br> <br> I want my R115-00 and I want my debit order to go off from the RIGHT account, as my annuity now has not gone off for March.<br> <br> Can someone please just give me feedback as I am really getting tired of poor service now!!<br> <br>