SC
Smangele C

1 reviews | Active since Sept 2022

22 Sept 2022, 13:00

UNHAPPY

On the 27th of July 2022 I raised a complaint to the ombudsman regarding my old mutual wealth investment, I am no longer satisfied. They insured me that my matter will be dealt with and I should receive feedback within 4 weeks and I am currently still waiting. Sent an email to Brian Nyide, still no response.

0
Replies (1)
Old Mutual
Old Mutual's reply22 Sept 2022, 13:04
Official
Dear Smangele 

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management