LM
Lebogang M
1 reviews | Active since Jan 2014
03 Sept 2025, 09:00
Unhappy
Very disappointed by the service getting from their financial advisor it's been a week now waiting for her to assist me with my claim she keeps on promising to send me instructions how to do it by myself but nothing, I'm frustated and depressed cause I need to use that money,went to the branch was told they cannot assist me with Superfund.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
03 Sept 2025, 10:07Good day Lebogang,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Sept 2025, 10:07
Official
Good day Lebogang,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management