DS
De6n Swartbooi

1 reviews | Active since Sept 2018

27 Sept 2018, 10:57

Unfare treatment

My name is Deon Swartbooi, I am a Old Mutual greenlight policy customer. Policy no ********** 4. Six months ago we because of financial constraints, i took a premium holiday of 6 months. They told me its a benefit on the policy and i wont have cover for the period.

Before 6 months, i came back, now they want to cancel cover for medical conditions i had long before i took the premium holiday. I am 53yrs with diabetes and high blood pressure and unemployed and will impossible to get the same policy with that benefits, plese help, i cant loose this policy.

0
Replies (1)
Old Mutual
Old Mutual's reply27 Sept 2018, 14:34
Official

Dear Deon

We received your review of 27 September 2018.

We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.

Kind regards

Coleen Aanhuizen

Complaints Management