mS
masilo S
1 reviews | Active since Oct 2014
21 May 2019, 11:07
Unfair , unauthorized debit n bad service
I canceled a policylast month the beginning of was a life cover meaning since I did not die I canceled it before death I must be given back my money no it was never the case then month end still they deducted the premium again after I canceled no refund this is unacceptable and unfair because if something happens I die they are going to reject my claim saying the policy was canceled I want my money back all it
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
21 May 2019, 12:25Dear Masilo
we received your review of 21 May 2019.
We are sorry to hear about your service experience.
We are investigating this matter and will contact you to resolve.
Regards
Coleen Aanhuizen
Complaints Management
we received your review of 21 May 2019.
We are sorry to hear about your service experience.
We are investigating this matter and will contact you to resolve.
Regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply21 May 2019, 12:25
Official
Dear Masilo
we received your review of 21 May 2019.
We are sorry to hear about your service experience.
We are investigating this matter and will contact you to resolve.
Regards
Coleen Aanhuizen
Complaints Management
we received your review of 21 May 2019.
We are sorry to hear about your service experience.
We are investigating this matter and will contact you to resolve.
Regards
Coleen Aanhuizen
Complaints Management
