NT
Ntombizodwa T
1 reviews | Active since Sept 2025
16 Oct 2025, 07:27
Unfair treatment by Old Mutual to me as a client.
I Ntombizodwa Tshabalala is disappointed in Old Mutual have a green light insurance policy with then since 2014 And I was only informed by Old Mutual assistant that the policy lapsed in 2023 while I was continuing paying for it and they cannot even give me statements on the policy or trace any refunds to this point
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Old Mutual's replyOfficial
16 Oct 2025, 07:45Good day Ntombizodwa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 Oct 2025, 07:45
Official
Good day Ntombizodwa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management