LR
Lebogang R

1 reviews | Active since Feb 2015

26 Feb 2015, 08:49

Unfair treatment

hi<br> <br> i went to Old Mutual South gate yesterday, due to the long queue i left<br> as i didnt have much time.<br> <br> i then asked asked what time they open, i was told 08:00 Am<br> when i got there it was 07:50, there was one senior citizen of the opposite race <br> who was let inside, while i stood outside<br> <br> They then opened at 08:00 and i was let inside<br> I told the lady at the reception what i wanted, she told me that<br> i can only be assisted at 08:30, but the same person who i was advised that<br> starts work at 08:30 was assisting the very same senior citizen gentlement<br> <br> I am really disappointed as such, we are all clients irrespective of the skin color<br> that was sure total ****** practised, as i client i will cancel all the policies that i have with the company <br> and invest with a company that values clients irrespective of color

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Replies (1)
Old Mutual
Old Mutual's reply26 Feb 2015, 12:48
Official
Hello Haukyr@,

I refer to our telephone conversation this afternoon. Thank you for taking the time to speak to me.

I am investigating this matter and will provide you with feedback to resolve.

Kind regards
Coleen Aanhuizen
Complaints Management