Unexpected payment

Old mutual, I had a provident fund with old mutual. I called to with draw funds they told me the funds were paid.

I have never requested a payment from old mutual, I really think that this is a tacky and unfair move from old mutual.

I want the amount that would have accumulated or matured by now. They can subtract what they say they paid because I have never requested or instructed them to either withdraw a part, the full amount or transfer the funds to the next employer.

The money was left in my account to mature until I retire but they chose to be smart.