RP
Reuben P

1 reviews | Active since Jan 2013

18 Dec 2019, 12:46

********* Behaviour

********* behavior. I received a call from Fahima employee at Hoosain Khans' office informing me that Old Mutual gave them my details and asked him to call me as I do not have a broker. This is now the second call from a person from Old Mutual. Chantal September called recently and after much questioning she stated her Manger gave her our details. I find Old Mutual's behavior ********* and unacceptable. It's obvious Mr Khan a broker and Chantal September from the call centre has contacts on the inside and without my permission they are being given my details which is very upsetting. I call on Old Mutual to investigate this

0
Replies (3)
Old Mutual
Old Mutual's reply18 Dec 2019, 13:50
Official
Dear Reuben
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Kareemah Sulayman
Old Mutual Complaints Management
RP
Reuben P's update13 Mar 2020, 20:39
Reviewer Update
Twice I was promised telephonically a written explanation but I have been **** to. It's obvious some one is trying to protect some one.
RP
Reuben P's update11 May 2020, 20:27
Reviewer Update
I'm still awaiting a written response