MM
Mamadimo M
1 reviews | Active since Sept 2024
23 Apr 2026, 18:35
Unauthorized deductions
Daylight *******,
I have Unknown or unauthorized deductions in my account and despite going to bank I was told I could get my money back., I tried logging a dispute on my APP to my Surprise I was told to wait 45days, What more painful is that my only money to travel to work
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Old Mutual's replyOfficial
23 Apr 2026, 18:51Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply23 Apr 2026, 18:51
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management