MN
Mzamo N
1 reviews | Active since Dec 2024
01 Dec 2024, 13:12
Unauthorized Deduction After Policy Cancellation
I cancelled my policy due to financial constraints. However, I was surprised to see that my account was still debited despite the cancellation. This is such a horrible to experince i must say and i'm still expecting my refund.
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Old Mutual's replyOfficial
01 Dec 2024, 13:14Good day Mzamo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Dec 2024, 13:14
Official
Good day Mzamo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management