AP
Ashley P

1 reviews | Active since Jun 2020

23 Jun 2020, 08:16

Unauthorized debit order still goes off after my policies have been cancelled 2 months ago.

Cancelled my policies with Old Mutual 2 months ago where I wrote a letter and signed it. They kept on deducting every month even after the head office emailed me a confirmation to say that my policies have been cancelled.

I'm really really ****ed off as that was unauthorized debit orders, so they basically stole from me.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Jun 2020, 11:02
Official
Dear Ms Pool

I acknowledge receipt of your complaint.  This matter will be investigated and I will be in contact with you.

Regards

Coleen Aanhuizen
Old Mutual Complaints Management