AP
Ashley P
1 reviews | Active since Jun 2020
23 Jun 2020, 08:16
Unauthorized debit order still goes off after my policies have been cancelled 2 months ago.
Cancelled my policies with Old Mutual 2 months ago where I wrote a letter and signed it. They kept on deducting every month even after the head office emailed me a confirmation to say that my policies have been cancelled.
I'm really really ****ed off as that was unauthorized debit orders, so they basically stole from me.
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
24 Jun 2020, 11:02Dear Ms Pool
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply24 Jun 2020, 11:02
Official
Dear Ms Pool
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
