Unauthorized debit order for a cancelled policy
I would rate them a 0.They deducted on the 17 December 2024,for a policy that was cancelled months ago.They're causing me a R105 bank charge whenever they do their Naedo debit!Im unable to use my account because of thei unnecessary bank charges.
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Old Mutual's replyOfficial
11 Jan 2025, 14:47Good day Zoleka
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Jan 2025, 14:47
Official
Good day Zoleka
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management