1 reviews | Active since Nov 2023
UNAUTHORISED USE OF PERSONAL INFORMATION
Old Mutual using my Personal Information without authorisation to do so and when you try to complain about it, you are met with one *********** person after another, the one person even stating that they don't have a "Complaints Department", SHOCKING to say the least.
Will be lodging an official Complaint to the NFO and the Information Regulator, seeing that lodging a Complaint with Old Mutual is a waste of time as they don't think "Deducting premiums for policies which I do not own from my personal bank account" is a major issue.
Will be cancelling ALL my policies with the Old Mutual group.
Old Mutual seeing that you have my banking details and using it as you wish, I assume you have my contact number, waiting for your call, done with e-mails.
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management