Unauthorised ********** debiting of Clients Accounts at Old Mutual Insure

Old Mutual is full of **********. I went into the Midrand Boulders branch to take a greenlight final expense policy and I was supposed to be doing blood tests before my policy can be approved and that wasn't done. Now they are debiting R238 into my account and I haven't received even a policy document but they are busy debiting my account. I disputed that AND Capitec deposited my money back. 5 DAYS LATER ,THAT IS TODAY Old Mutual debited my account again with R238. I am not happy with Old Mutual right now and I am cancelling another product I have with them , what they are doing is ***** and its *********. I am a graduate on a graduate programme trying to build a good credit record and this many disputed debit orders are ruining my credit score and I am the one who has to incur the service fees with my bank.. I am so angry right now