YZ
Yonela Z
1 reviews | Active since May 2026
24 May 2026, 17:55
Unauthorised deductions for a life cover
Old Mutual (Life) has been deducting unauthorised payments directly from my payslip since December 2025. I visited one of the offices a couple of months ago but the issue is still unresolved.
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Old Mutual's replyOfficial
25 May 2026, 08:06Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 May 2026, 08:06
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management