Unauthorised debits

Recently searched for GAP cover online. Did an inquiry and got a call from a representative. After a long conversation we established that GAP cover did not suit my needs and I did not proceed. I have now found a debit order on my account for the amount specified in GAP cover proposal. I did not authorize this and did not provide bank details. How is this possible as I clearly did no sign up? I have since reversed the payment and requested that the debit order be stopped. Bank has advised if the reference number changes I could still be debited again. Please make it stop!

This was the only email I received and I did not respond to it. The other contact was via telephone. Rochelle Cronje ********** AttachmentsWed, Aug 29, 12:58 PM to me

Good Day Mr Jason

My name is Rochelle Cronje, I am a Marketing Consultant at Optivest Health Solutions and I would like to explain to you the benefits of having additional medical cover.

So you’ve got a medical scheme, but has it ever crossed your mind that there might be times your bills will not be fully covered?

It is a fact that medical schemes do not always cover all hospital expenses (in-hospital-procedures). This makes Gap Cover essential in today's healthcare environment. Medical service providers can charge significantly more than what your medical scheme tariff is. This will leave a large shortfall or gap in your medical cover which would be an out-of-pocket expense for you.

Gap Cover will cover these expenses for up to 500% of tariff.

This product also includes cover for co-payments (the excesses imposed by your Medical scheme) for procedures performed while you are an inpatient or an outpatient, including MRI, CT Scans and certain Scopes (as specified on your Medical Scheme brochure).

The monthly rate is R187 for the Combined Cover.

Attached, please find documents with more information as well as an Application Form. You are also welcome to contact me on the details below if you need more information or would like to sign up.

Best Regards,

Rochelle Cronje

Marketing Consultant

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