WD
Wynand D
1 reviews | Active since Dec 2019
02 Dec 2019, 11:40
Unauthorised debit order
Good morning.I,WG Daniels, would like to bring it under your attention that it's been 2weeks since an unauthorised debit order was deducted from my money account without my permission and I did made contact with your institution about my ordeal.I didn't do any online purchases or transactions from my credit card.So,I'm still waiting for the reversal or refund of my money please and I want to know how did that company get my credit card details without me knowing it.
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Replies (2)
Old Mutual's replyOfficial
02 Dec 2019, 13:08Dear Wynand Daniels
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will contact you directly to assist.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will contact you directly to assist.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply02 Dec 2019, 13:08
Official
Dear Wynand Daniels
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will contact you directly to assist.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will contact you directly to assist.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
WD
Wynand D's updateReviewer Update
02 Dec 2019, 13:16I would like to know why can't you do a reversal on my account please
WD
Wynand D's update02 Dec 2019, 13:16
Reviewer Update
I would like to know why can't you do a reversal on my account please