1 reviews | Active since Mar 2014
unauthorised debit for insurance policy
I received an sms update from my bank informing me that an amount was deducted from Old Mutual for a policy. I was initially contacted to take out a policy for my son, I indicated at time that I was not interested after I gave it consideration. I then received messages on my phone informing me that I should keep enough funds in my cheque account for a deduction, hence my query to Old Mutual that I had not taken any new policy with them. I was then contacted by a person from Old Mutual to discuss this matter however I was in meeting and he had promised to phone again. I had not heard from him again and now I find that there was an unauthorised debit on my account.<br> <br> Old Mutual has conducted their business in an ********* manner which tantamounts to *****.<br> <br> Please help <br> <br> Thank You<br> <br> <br> L. James<br> ***<br> <br> <br> <br> <br> <br> <br> <br> <br>
Thank you for making us aware of the matter.
We will investigate the unauthourised deduction and contact you directly to resolve.
Kind regards
Nicolette Du Toit
Thank you for making us aware of the matter.
We will investigate the unauthourised deduction and contact you directly to resolve.
Kind regards
Nicolette Du Toit
