Unauthorised debit

<p>I called Old Mutual to query a RA. I asked about monies I had put away years ago, only to be told that money is no longer. So I decided not to go with Old Mutual for my RA. There have been 15 emails up and down between myself and Emmerentia Petersen stating that I don't want this RA and I have not authorised for any funds to be taken off my account. I then received an SMS mid month informing me that money will be coming off my account on the 1st. I called Emmerrentia again, asking that this not happen. Low and behold, come the 1st, money was deducted. Now comes the fun part... Trying to get my money back. </p> <p>Unacceptable Old Mutual. </p> <p> </p>