Unanswered Requests to Cancel Policy

I want to share lodge a dissatisfaction regarding my repeated and unsuccessful attempts over the past six months to cancel my policy with Old Mutual. Despite numerous phone calls, I have yet to receive any acknowledgment or response.

This prolonged lack of communication is really concerning and unacceptable from a company of your standing. I have made every reasonable effort to resolve this matter amicably and through the proper channels, yet I continue to be met with silence.

I hereby request immediate action to:

Acknowledge receipt of this complaint.

Cancel my policy without further delay.

Confirm that no further deductions will be made from my account.

Provide a written confirmation of the cancellation.