HB
Harold B
1 reviews | Active since Dec 2016
14 Jul 2025, 13:19
Unacceptable service lapse
The worst customer service ever, not answering phone calls, not responding to emails, poor communications, poor investment returns and overall I will never recommend this Company to anybody
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Old Mutual's replyOfficial
14 Jul 2025, 14:20Hi Harold
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Jul 2025, 14:20
Official
Hi Harold
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management