AM
Andy M

1 reviews | Active since Sept 2022

23 Sept 2022, 15:58

Unacceptable Service

I have contacted the Client Services Division on a number of occasions and have had absolutey no assistance with my query, Every time, the assistant does not listen to what my request is and by the same token, the E mails I sent are also not read correctly. My request is a very simple one that should be on computer record and therefore very quick and easy to respond to.

0
Replies (1)
Old Mutual
Old Mutual's reply23 Sept 2022, 16:01
Official
Dear Andy

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards 
Thabiet Mintin 
Old Mutual Complaints Management