YG
Yolanda G
1 reviews | Active since Sept 2015
29 Jul 2020, 08:33
Unacceptable service!
Good Morning
So i had such a bad experience with old mutual, i had policies with them and they decide to deducted on the 25th however i requested them to deducted on the 29th after months they decide 2 cancel my policies without me giving them the right to do so. After trying for days 2 get hold of them on there call centre line but nothing.
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Old Mutual's replyOfficial
29 Jul 2020, 10:17Dear Yolanda
We are sorry to hear of your service experience.
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints management
We are sorry to hear of your service experience.
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints management
Old Mutual's reply29 Jul 2020, 10:17
Official
Dear Yolanda
We are sorry to hear of your service experience.
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints management
We are sorry to hear of your service experience.
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints management