RM
Ruby-Gay Martin
1 reviews | Active since Nov 2011
09 Sept 2020, 12:11
unacceptable service
I have tried for two days, spoken to 6 different people. And nobody can give me illustrative values on my retirement annuity. Please could the right person contact me. This is unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
09 Sept 2020, 13:26Dear Ruby-***
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply09 Sept 2020, 13:26
Official
Dear Ruby-***
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
RM
Ruby-Gay Martin's updateReviewer Update
09 Sept 2020, 13:57Hi Kareemah. I urgently need an illustrative value on the retirement policy. I have been trying for 3 days to get through to a competent person, to no avail.
RM
Ruby-Gay Martin's update09 Sept 2020, 13:57
Reviewer Update
Hi Kareemah. I urgently need an illustrative value on the retirement policy. I have been trying for 3 days to get through to a competent person, to no avail.