Unacceptable service

- I wrote a complaint on Hello Peter about Old Mutual on 9 February 2019. - Old Mutual promised my complaint would be resolved. It is 2 months later and my issue has still not been resolved. - My initial complaint: (a) In December 2018 I received my policy from OM for the first time. (b) I noticed mistakes on my policy. I immediately notified OM and I requested they make the relevant corrections. (c) I have been waiting for 4 months (Dec 2018 - Apr 2019) and these changes have still not been made. I have sent endless emails and I have numerous reference numbers. (d) I do not understand how something so simple can take 4 months!

OM deducts money from their clients immediately but they take forever on service deliver.