Unacceptable OLD MUTAL *****!!

After going to your offices at The Bridge, Greenacres, Port Elizabeth on the 20th of March 2020 ,NUMEROUS mails was sent to the service requirements dept, I was on the phone and no one assisted me, I am now laying a complaint. Once again the story is as follows: The Department of Education, together with an advisor of Old mutual are *****ING MY MONEY SINCE FEBRUARY 2020. THIS IS NOW *****! Never have I given anyone the permission to take out policies on MY name, I have not signed anything, I can go on and on! I can not supply any payslips as mentioned before, we do not receive our payslips from the department, BECAUSE OF THE LOCKDOWN AS WE ALL KNOW BY NOW. I have been paid back two months of money, which is FEBRUARY AND MARCH 2020'S INSTALLMENTS. As far as I know OLD MUTUAL owes me since then, as the installment STILL GOES OFF MY PAY EACH MONTH. Someone is using my ID NUMBER to take out life insurance, since March, I have not heard ANYTHING from Old mutal, except we are still investigating, investigating since March. Really!

The investigation started 25 March and is still continuing. THIS IS UNACCEPTABLE.