CC
Charles C
1 reviews | Active since Feb 2025
08 May 2026, 10:33
unacceptable, Dissatisfied
Good Day
I am so disappointed in old mutual I received a policy Cash Back last month already into an account which the bank closed
now they are giving me the run around for my own money and I don't think this is right , filling in forms and being told money will reflect within 2 days it's been 2 weeks and I'm still waiting
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
08 May 2026, 11:09Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 May 2026, 11:09
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management