Unacceptable!
My mother requested met with a consultant from old mutual in October 2014 to have him use her retirement annuity to pay her SARS debt.Unfortunately not only has this not been done,interest from her SARS continues to increase and nothing has been said to her about why this hasn't been done.This is scary for her and I do no wish for this to kill her
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Old Mutual's replyOfficial
03 Feb 2015, 09:26Hello da_phly1,
I refer to our telephone conversation of earlier today.
Thank you for bringing this matter to our attention. This is a serious allegation and will be reported to the Financial Adviser's manager to investigation.
We will keep you informed of progress.
Kind regards
Nicolette du Toit
Complaints Assessor
I refer to our telephone conversation of earlier today.
Thank you for bringing this matter to our attention. This is a serious allegation and will be reported to the Financial Adviser's manager to investigation.
We will keep you informed of progress.
Kind regards
Nicolette du Toit
Complaints Assessor
Best regards,
Old Mutual's reply03 Feb 2015, 09:26
Official
Hello da_phly1,
I refer to our telephone conversation of earlier today.
Thank you for bringing this matter to our attention. This is a serious allegation and will be reported to the Financial Adviser's manager to investigation.
We will keep you informed of progress.
Kind regards
Nicolette du Toit
Complaints Assessor
I refer to our telephone conversation of earlier today.
Thank you for bringing this matter to our attention. This is a serious allegation and will be reported to the Financial Adviser's manager to investigation.
We will keep you informed of progress.
Kind regards
Nicolette du Toit
Complaints Assessor
Best regards,