TM
Thabang M

1 reviews | Active since Mar 2015

07 Jan 2022, 14:33

Unable to cancel policy

I have been trying to cancel my policy with old mutual for the longest time but for some reason, it seems like once you are in you cannot get out. I have been asked to send letters of which I did but still to date they are still debiting my account.

0
Replies (1)
Old Mutual
Old Mutual's reply07 Jan 2022, 14:37
Official
Dear Thabang M

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards
Thabiet Mintin 
Old Mutual Complaints Management