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Nomthandazo

1 reviews | Active since Jun 2023

05 Oct 2025, 15:43

Unable to cancel an unknown policy from old mutual

Unknown policy deducting from payslip,tried canceling but it is not get canceled

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Replies (2)
Old Mutual
Old Mutual's reply05 Oct 2025, 16:06
Official
Good day Nomthandazo

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. 

Kind regards 

Old Mutual Complaints Management
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Nomthandazo's update05 Oct 2025, 16:26
Reviewer Update
I forgot to mention,this has been happening for the past 3 months witha policy of R445.00