BS
Brian S

1 reviews | Active since Sept 2014

10 May 2016, 08:47

Unable to call back

<p> </p> <p><span style="font-family: 'Calibri',sans-serif; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><font color="#000000">I sent Old Mutual a mail regarding life insurance yesterday, got a ref number of</font></span></p> <p> </p> <p style="margin: 0cm 0cm 8pt;"><span style="font-family: 'Calibri',sans-serif; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><font color="#000000">WL*** but as to be expected from super efficient Old Mutual nobody has bothered to respond. This is not the first time I have had an issue with this lot</font></span></p> <p> </p>

0
Replies (2)
Old Mutual
Old Mutual's reply10 May 2016, 09:08
Official

Hi Brian,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Carol Olckers

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply13 May 2016, 13:44
Official
Hi Brian I refer to my emails and your conversation with one of our advisors. He will be providing you with the necessary quotations and will be assisting you further in this regard. You are welcome to contact me, should you require any further assistance. Regards Carol Olckers Complaints Assessor

Best regards,