PC
Patricia C
1 reviews | Active since Dec 2019
13 Mar 2025, 10:15
*****ulently policies .
I received my salary advice for january in the beginning of February and I noticed there was a debit order of a life a policy with old mutual and the amount is R542. I sent them an email and they sent me a CEA*** refence ,they sent me documents because I wanted this to be treated as ***** ,The policies were opened by Miss Bukho Tshicila and she is a broker, I filled the documents and sent them back and I haven't received anything ,I have went to their offices 3 times already but iam not getting any help .I have not received me R1100 because it debited twice . Old mutual and their representatives are indeed ****s
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
13 Mar 2025, 10:41Good day Patricia,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 Mar 2025, 10:41
Official
Good day Patricia,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management